Which locations does Madugai Agro Product serve?
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We deliver fresh Madugai Milk to the following locations: Walajapet, Ranipet, Sipcot, BHEL, Sikarajapuram, Tiruvalam, Ratnagiri, Mel Visharam, Arcot. More locations coming soon!
What is the price of Madugai Milk?
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The price is ₹75 per liter and ₹38 for 500ml.
Is there any tax on Madugai Milk?
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No, Madugai Milk is exempt from GST as fresh milk is not taxable under current regulations.
Is there a charge for the Madugai Milk sample?
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Yes, we charge for the sample. This ensures you receive the same high-quality fresh milk as our regular customers.
Why doesn’t Madugai Milk offer free samples?
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Our milk is the result of hard work by farmers and workers. Giving it for free may lead to misuse, so we focus on providing quality milk to those who value it.
When will my sample milk be delivered?
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Sample milk delivery takes 2-3 days based on your location. If you don’t receive an update after 3 days, please contact customer care at 8903535222.
Are there special offers for old and new customers?
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Yes! With our Refer and Earn program, share your referral code with a friend. When they sign up and recharge using your code, both of you get ₹100 or more in wallet credits—plus, enjoy special deals for loyal customers.
What other products does MAP offer?
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Along with fresh milk, we provide high-quality dairy products. Stay tuned as we expand our range with more natural and healthy options!
How can I become a Madugai Agro Product dealer or distributor?
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Fill out our Distributor Application Form and meet our basic requirements, including a smartphone for managing deliveries and following our quality standards. Once approved, we will provide training and support. Contact us to get started! (Link to Download Application)
Does Madugai Milk have its own dairy farm?
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No, we source fresh milk from local farmers who follow strict quality standards to ensure purity and freshness.
Is Madugai Milk pasteurized or homogenized?
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No, we provide fresh, unprocessed cow milk, just the way nature intended. It’s chilled below 4°C to keep it fresh but is not pasteurized, homogenized, or standardized.
Are the cows given antibiotics or growth hormones?
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No, our cows are naturally raised without antibiotics or growth hormones for pure and healthy milk.
What type of feed is given to the cows?
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Our cows are fed fresh green fodder, dry fodder, oil cakes, paddy straw, etc., keeping them healthy and their milk pure!
How do you ensure the quality of Madugai Milk?
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We ensure quality by sourcing from trusted farmers, conducting regular lab tests, and maintaining strict hygiene standards.
Why does the quality of Madugai Milk vary daily?
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Being 100% natural and farm-fresh, slight variations occur due to seasonal changes, cow diet, and natural milk composition. We perform strict quality checks to maintain purity.
Why does Madugai Milk spoil?
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Fresh cow milk spoils naturally, and temperature changes can speed up the process. Please boil it upon receiving, and if spoiled, request a refund in the app within 4 hours of delivery.
How long does Madugai Milk stay fresh?
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Madugai Milk stays fresh for 2 days when refrigerated properly at 4°C. Since it contains no preservatives, we recommend consuming it within this period for the best taste and quality.
Is Madugai Milk safe for infants?
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Yes, it is safe; however, it is recommended to dilute it with water before feeding. For guidance, please consult your paediatrician.
Why is Madugai Milk priced higher than regular milk?
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Our milk is pure, preservative-free, and sourced directly from farmers. Our quality control, hygienic glass bottle packaging, and doorstep delivery ensure a premium product.
Why should I use the mobile app?
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The app helps you track purchases and payments, request extra milk or vacations, and enjoy special offers on recharges and referrals—all in one place!
What payment methods do you accept?
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We accept UPI, net banking, and online payments via our mobile app. No cash transactions.
Is it safe to pay through the app?
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Absolutely! Our app uses a secure and trusted payment system to keep your transactions safe.
What should I do if transactions are missing in the app?
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Check your payment history and bank statement first. If the issue persists, contact our support team with the details for resolution.
Do you provide invoices?
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Yes, you can download invoices from your account dashboard or request them via email.
Whom should I contact for issues with milk or delivery?
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You can contact your dealer (number provided in the app), message our customer care on WhatsApp at 8903535222, or raise a feedback request in the app for resolution within 24 hours.
What time is the milk delivered?
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Milk is delivered between 6–7 AM to ensure freshness. Delivery times may vary based on your location and weather conditions.
Do you charge for product delivery?
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No, we offer free delivery for all our products!
Why do you encourage prepaid mode for milk delivery?
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We pay our farmers every seven days without fail, so we don’t offer credit or monthly payments. Prepaid mode ensures smooth service and timely payments.
Why does Madugai encourage monthly subscriptions?
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Monthly subscriptions ensure you get fresh milk daily without the hassle of reordering and help us plan better to maintain consistent quality.
What are the available milk subscription options?
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We offer flexible subscriptions including daily, alternate-day, and customized plans. You can modify your subscription anytime via the app.
Can I pause my subscription?
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Yes, you can pause or modify your subscription through our mobile app at any time.
Can I change my milk quantity or cancel my subscription?
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Yes, you can add, reduce, or cancel your subscription anytime through the mobile app.
When should I recharge my wallet?
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Recharge before your balance runs low to avoid service interruptions. You’ll also be notified when your wallet balance is low.
What happens if my MAP Wallet balance is low?
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Your subscription will be temporarily paused until you recharge your wallet. Special deals are available for monthly recharges.
How should I properly store and use Madugai Milk?
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Boil the milk upon receiving it, shake well before use, and reheat as needed. Store it in the refrigerator at 4°C or below.
How should we return the empty milk bottles?
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Rinse the empty bottle with clean water and return it during your next delivery. Our team will collect it when they drop off your fresh milk.
Do you charge for bottle breakage?
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The first bottle is free. If a bottle is broken, a replacement fee applies: ₹50 for a 1-liter bottle and ₹35 for a 500ml bottle.
What should I do if I receive a leaking bottle?
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If the bottle is cracked, discard the milk. If the cap is loose, filter and use the milk, then contact our dealer or support team for a refund or replacement.
How do you clean the milk bottles before reusing them?
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We use a semi-automatic system to clean bottles with RO water, detergent scrubbing, and hot water sterilization to ensure they are safe and hygienic.
